Advertised from 7 August 2025

Role

Main Purpose of Post:

The post holder will be an integral part of the Charity, responsible for the day-to-day functionality of all general administration support duties for all our front-line service teams to ensure a high-quality service is provided to all those who contact us. You will be the primary liaison between members and service teams to ensure a timely response to enquiries and requests for support, efficient coordination of service activities and providing a high level of customer satisfaction. The role will also involve coordinating the administration support for our Family Support Service Team, ABC Team, Adult Services Team and website as well as responding to incoming enquiries via our digital phone system and email. You will deliver high levels of customer satisfaction both internally and externally and ensure the smooth running of the charity’s frontline service teams. The role further involves the supervision of and delegation of work to a part time administration support assistant.

Application notes

An application form can be downloaded below.

CLOSING DATE: Tuesday 19th August by 5pm

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