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Chief Executive Officer

Dumfries & Galloway Citizens Advice Service
Full time
Permanent position
£60,000 - £65,000
On site: 109 Irish St, Dumfries DG1 2NP
Closing
Advertised from

Role

The Chief Executive Officer (CEO)  provides visionary, values-led leadership to ensure the long-term sustainability, influence and impact of DAGCAS. Working in partnership with the Board, the CEO is responsible for developing and delivering the organisation’s strategic direction, ensuring high-quality services that meet the changing needs of communities across Dumfries and Galloway while influencing policy and practice at both local and national levels. 

The CEO is the organisation’s principal ambassador, building strategic relationships across local government, Scottish Government, Citizens Advice Scotland, the NHS, the third sector, regulators, funders and elected members. Through political awareness, strategic insight and collaborative leadership, the CEO anticipates emerging policy, legislative and funding developments, positioning DAGCAS to influence decision-making and secure opportunities that strengthen services and improve outcomes for citizens. 

The CEO leads organisational transformation, innovation and continuous improvement, creating a high-performing, inclusive culture that empowers staff and volunteers to deliver excellence. As principal adviser to the Board, the CEO ensures robust governance, effective risk management, financial sustainability and organisational resilience while maintaining the highest standards of integrity and public accountability. The CEO is a visible and accessible leader who actively role models the organisational values. 

This is a unique opportunity to lead an influential organisation that plays a vital role in helping people navigate challenges, access advice and support, and overcome barriers to equality and opportunity. 

If you a strategic, values-led leader who wants to make a meaningful difference to people and communities across Dumfries & Galloway, then we’d love to hear from you.

Application notes

Further Information & How to Apply 

Please contact Alan or Donna at [email protected] to arrange a confidential discussion about the position. 

Please find the Job Description and further information here CEO for Dumfries & Galloway Citizens Advice Service - AWS Executive 

Closing Date: Tuesday 17th November at 9am 

Interview Date: 9th / 10th December 2026

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