Advertised from 29 June 2026

Role

Overview

Scottish Mountain Rescue (SMR) is the community of 28-member Mountain Rescue Teams. The teams deliver a world class Search and Rescue (SAR) Service and respond to requests from Police Scotland. Our 850 volunteers respond in a moment’s notice, 24 hours a day, 365 days a year to provide assistance to people in the outdoors. They give up their time, their beds, abandon their work, and are often called away from their families to assist total strangers. Scottish Mountain Rescue is the representative and coordinating body for mountain rescue teams in Scotland. We support our 25-member teams in a number of areas including raising awareness of the teams through press and social media. This helps the public to know what teams do and supports many aspects of their work from recruitment of new team members to making links to new organisations that can potentially provide vital equipment.

The charity is undergoing a period of consolidation and change, as we respond to an independent review by the Cranfield Trust. We are looking to extend the administrative support that is available to the staff team, Board and members as we manage a significant period of change. 

Overall Job Purpose

To support the smooth running of Scottish Mountain Rescue by providing essential administrative support across a wide range of functions that underpin our work with mountain rescue teams and the wider SMR community.

Key Responsibilities

• Provide day-to-day administrative support to the staff team as required
• Manage incoming enquiries and provide high-quality customer care to a wide range of stakeholders, including volunteers, members of the public, donors, and partner organisations
• Maintain and develop accurate organisational records, databases, and filing systems, ensuring data is kept up to date and well managed
• Support the administration and coordination of events
• Assist with fundraising administration, including donor acknowledgements and Gift Aid processing
• Support the effective use and maintenance of the organisation's CRM system and related data processes
• Manage shared communications channels, including general email inboxes and incoming correspondence
• Support website and intranet content updates and general digital administration
• Assist with stock, merchandise, and resource administration as required
• Contribute to administrative projects and improvement initiatives as the organisation develops
• Undertake any other reasonable duties in line with the nature and level of the role, as required by the line manager

Benefits

• 28 days (FTE) annual leave
• 10 days (FTE) public holidays
• Access to our pension scheme- we offer a 5% pension contribution
• Remote working from home

Application notes

Please return your completed application form and supporting statement by 19.00 on Friday 10th July by email to: Beverley Francis — beverley@scottishmountainrescue.org.

Interviews are expected to take place on Thursday 16th and Friday 17th July.

Downloads