Advertised from 29 July 2026

Role

As a Telephone Adviser, you could work on our Help to Claim helpline project which focuses on Universal Credit or on our General Advice telephone adviceline, giving advice on a range of topics. You will work as part of a supportive team, ensuring our clients receive a holistic service enabling them to exercise their rights and access the benefits and services they are entitled to. You will be supported through comprehensive initial training and encouraged to continually develop during your time with us. 

For full details, please download the documents at the bottom of the page.

Application notes

To apply, please complete the application form on our website and return to hr@invernesscab.org by 12noon on Friday 14th August 2026.

No CV's please.

Downloads