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Supporting Scotland’s vibrant voluntary sector

Scottish Council for Voluntary Organisations

The Scottish Council for Voluntary Organisations is the membership organisation for Scotland's charities, voluntary organisations and social enterprises. Charity registered in Scotland SC003558. Registered office Caledonian Exchange, 19A Canning Street, Edinburgh EH3 8EG.

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Telephone Adviser
Inverness Badenoch & Strathspey Citizens Advice Bureau
Full time, Part time
On site: Inverness
£24,737
Up to 35 hours
Closing 10 June 2026
Advertised from 27 May 2026

Role

As a Telephone Adviser, you could work on our Help to Claim helpline project which focuses on Universal Credit or on our General Advice telephone adviceline, giving advice on a range of topics. You will work as part of a supportive team, ensuring our clients receive a holistic service enabling them to exercise their rights and access the benefits and services they are entitled to. You will be supported through comprehensive initial training and encouraged to continually develop during your time with us. 

For full details, please download the documents at the bottom of the page.

Application notes

To apply, please complete the application form on our website and return to hr@invernesscab.org by 5pm on Wednesday 10th June 2026.

No CV's please.

Downloads

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