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Supporting Scotland’s vibrant voluntary sector

Scottish Council for Voluntary Organisations

The Scottish Council for Voluntary Organisations is the membership organisation for Scotland's charities, voluntary organisations and social enterprises. Charity registered in Scotland SC003558. Registered office Caledonian Exchange, 19A Canning Street, Edinburgh EH3 8EG.

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Supporter Care Administrator
Edinburgh Dog & Cat Home
Full time, Part time
Hybrid: Edinburgh
£21,000 - £23,000
35 hours per week (part-time applicants will be considered. Fixed Term 2 years
Closing 22 April 2026
Advertised from 8 April 2026

Role

Purpose of the Role

The purpose of this role is to assist, direct and steward supporters. The Supporter Care Administrator is commonly the first point of contact for supporter enquiries and therefore play a significant role in understanding supporter behaviours, needs and trends. This role supports the fundraising team to ensure that procedures are followed in line with best practise guidelines, ensuring that supporters receive the best stewardship and donations are processed and thanked in a genuine and appropriate way.

Application notes

Further information on the role can be found in the attached recruitment pack. If you are interested in applying for this position, please send your CV and Covering Letter to recruitment@edch.org.uk by Wednesday 22nd April at midday. Interviews are likely to take place the week commencing Monday 27th April. 

We regret that due to the high volume of applications we are unable to acknowledge every application. Please bear in mind that if you are selected for an interview, we will contact you within 2 weeks from the closing date.

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