Advertised from 2 April 2026

Role

Are you passionate about helping people stay warm, well and informed during the cost-of-living and energy crisis? We are recruiting a motivated and compassionate Energy Adviser to join our Advice Service.

In this rewarding role, you will provide high-quality, confidential and person-centred energy advice to disabled people, carers, and families who may be experiencing fuel poverty or energy-related hardship. You’ll help people understand their bills, reduce energy costs, manage energy challenges and create warmer, healthier homes. Support will take place in the community, over the phone, and through in-home visits.

We are looking for someone who is:

• Person centred, respectful and trauma informed, able to build trust and communicate clearly
• Confident and able to provide advice and follow-up support
• Organised and digitally confident, with strong communication and record keeping skills
• Committed to equality, diversity and inclusion and removing barriers for marginalised groups
• Able to work flexibly across different settings to meet people’s needs
• Experience of giving energy advice would be an advantage but don’t worry if not, we will support you to complete City & Guilds Level 3 -Energy Awareness (if not already held).
• A full driving licence and access to a car (or ability to meet the role’s travel requirements in another way) is needed.

This is an excellent opportunity to make a real impact by helping households who need it most.

Application notes

Closing date: Wed 22nd April

Interviews: 29th and 30th April

Visit our website to find out more and to apply.

The Action Group values diversity in our workforce and welcomes applications from all sections of the community. As a Disability Confident Leader organisation, we particularly encourage applications from people with disabilities, and offer a guaranteed interview for anyone who meets the essential criteria for the role. We also strongly encourage and welcome applications from people from minority ethnic backgrounds and other underrepresented groups. If you require any adjustments to take part in the recruitment process, please let us know, and we will do our best to support you.

This is a regulated role and requires PVG Disclosure Scotland membership for adults and children.

As part of our recruitment process, candidates who have lived outside the UK for more than 12 months in the last 10 years will be required to provide a Criminal Convictions Certificate (or equivalent) from the relevant country or countries. Please note that the cost of obtaining this certificate will be the responsibility of the candidate.

If you need any support or adjustments during the application process, please don’t hesitate to reach out to us. We are committed to making this process as accessible as possible for everyone.