Advertised from 13 March 2026

Role

Carers of East Lothian is a values driven local charity making a real impact in the community supporting adults who care for family and friends. We have an excellent reputation, recently gaining recognition through the Carers Trust ‘Excellence for Carers’ Award and have recently secured the contract to deliver adult carer services across East Lothian for an initial two-year period and a total period of up to six years, to 2031. We are a Carer Positive Exemplary employer, as well as being Disability Confident Committed and a Living Wage employer.

Key Responsibilities:

• Welcoming visitors and responding to enquiries by phone, email and in person
• Managing referrals, correspondence, messages and office information
• Maintaining accurate client records and supporting updates to our database
• Booking carer clinic appointments (including Power of Attorney and Legal Advice sessions)
• Producing welcome letters and information packs
• Providing support for events, workshops and the Available Carer Support Worker (ACSW) rota
• Assisting with day to day finance administration and processing approved grants
• Supporting staff, volunteers and the Board when required
• Ensuring compliance with GDPR, data protection and CoEL policies

What We’re Looking For:

• Organised, friendly and proactive administrator who thrives in a varied role.
• Able to adapt and re-prioritise in a busy office environment
• Confident in learning new system and skills within a set timeframe
• Excellent communication, listening and organisational skills.
• Confident working independently and collaboratively
• Commitment to equality, confidentiality and carer empowerment

Application notes

Closing date is Friday 3rd April 2026, interviews to be held w/c 13th April 2026

For further information about this role please contact: centre@coel.org.uk

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