Advertised from 14 August 2025

Role

Supporting vulnerable Southside energy consumers.

Project aims: To support residents of Govanhill, in particular the most vulnerable gain control of their energy at home. The project will provide impartial advice on gas and electricity efficiency, fuel bills and managing fuel poverty. Residents will be supported to take achievable actions following face to face meetings at South Seeds office and where required, home visits to take meter readings or demonstrate heating controls.

Reporting to: South Seeds manager

Responsible for: Supporting the senior energy officer to deliver this programme. Support the South Seeds team to engage residents in all projects.

Main relationships: Residents, energy suppliers’ complaint teams, Home Energy Scotland and Govanhill Housing Association welfare rights team.

Funded by: The Trussell Trust

Scope of the job

South Seeds is looking for someone who knows the Southside of Glasgow well and is good with people. We are not necessarily looking for someone who has worked in the energy field.

Our team will train the successful candidate to become an experienced energy officer. We are looking for someone who has a common sense approach to energy in the home and understands the difference between heating (often gas) and lighting (always electricity) and is willing to be mentored to work with clients to reduce their electricity and gas bills. We want someone who can start straight away, is ready to learn and is up for fitting into an existing team.

Duties and key responsibilities

• Provide a non-judgmental energy advice service for vulnerable residents, for example not guessing the tenure of a client’s home. And in doing so, support residents to understand their bills, access the warm home discount, make complaints, manage energy debt and sort out key and card problems.
• Work face to face with clients to empower them to solve their energy problems. This may include: visiting their home to read the meter, talk through a gas or electricity bills or explain eligibility to support from the fuel bank foundation.
• Keep up-to-date with the energy saving support available, the eligibility criteria of energy efficiency schemes and fuel poverty payments. And also, energy efficiency measures for the home which lock in savings, such as LED lights.

Terms and conditions

We are offering a contract of approximately 3 months, for working 3 days per week.

Each day would be based in South Seeds office and start at 9am and end at 5pm with half an hour for lunch. We would pay approximately £1,330 per month for 3 days of work per week. This is a short term sessional role and not a salaried position. You will be responsible for paying your own tax, national insurance and pension.

There is no opportunity for home working in this role, it is a front facing post, working directly with the public. Your place of work will be the South Seeds office, on Victoria Road (Glasgow). South Seeds preference is that work is completed in the office at a fixed time each week by agreement in advance. All energy officers in the team work part time, and we need to ensure there is coverage over all weekdays.

There may be further opportunities at South Seeds and anyone who successfully completes this work will be in a great position to apply for future roles.

Application notes

Please complete the South Seeds application form and send to lucy@southseeds.org by 31 August 2025.

We prefer to receive applications in an electronic format, so we can be reassured you know how to use Microsoft Office and email effectively.

Interviews are planned for Friday 5 September and we will inform those we call to interview by Wednesday 3 September.

If you would like to speak to someone about this post please call the South Seeds’ manager, Lucy Gillie on 07790119021 (it is fine to call at evenings or weekends).

Expected start date - as soon as possible.

South Seeds, 514 Victoria Road, Glasgow, G42 8BG.

T: 0141 636 3959 E: info@southseeds.org W: www.southseeds.org

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