Advertised from 7 July 2025

Role

Inverclyde Community Development Trust delivers targeted projects to support the most vulnerable across Inverclyde, supporting families and individuals experiencing challenging circumstances. Through this project, the Energy Advisor will deliver energy advice to our clients, individuals and families in vulnerable situations, who are referred to the programme by our local partners. The Advisor will ensure that the most vulnerable households across Inverclyde can access impartial energy advice, advocacy and support; aiming to empower those facing economic hardships, discrimination, health inequalities or long-term unemployment. The Advisor will ensure that support and guidance is available for these groups to navigate energy related challenges effectively, to reduce fuel poverty and fuel fear across Inverclyde.

Main duties and responsibilities

1. Energy

Responsible for:

• Provide advice and information to individuals (in person or via telephone) on energy saving methods, including energy grants and rebates, meter issues, switching providers 
• Undertake negotiations with energy suppliers regarding debts and repayments 
• Refer appropriate households to Home Energy Scotland to access national and local schemes for energy efficiency measures to make homes warmer. This will include homeowners and private tenants
• Deliver weekly drop-in sessions across the Trust’s Community Pantries, as well as partner venues and local Community Hubs
• Provide one-to-one appointments at suitable locations across local venues
• Deliver workshops focused on energy literacy and energy consumer rights
• Attend events to provide information and advice as appropriate

2. Working relationships

Responsible for:

• Work with volunteers within the Trust Pantries and Trust Befriending Projects to create Energy Champions, providing appropriate training and support
• Create connections with local partners, including Housing Associations and Community Link Workers
• Promote project via Trust social platforms, Inverclyde Now and the Local Authority’s Financial Inclusion Partnership and local partners

3. Reporting

Responsible for:

• Accurately input case records via Trust database systems for the purposes of monitoring and reviewing statistical information
• Provide Reports as required for Trust Board and Funder in line with funding requirements

4. Other Duties

Responsible for:

• Undertaking City & Guilds Level 3 training as a requirement of the post
• Occasional home visits may be required if deemed necessary
• Keep up to date with changes in Legislation and Policy relating to the role and service needs.
• To undertake any other relevant duties within the overall scope of this post as may be required by the line manager

Application notes

Candidates can apply by going on our website, download application form, complete and return to info@the-trust.org.uk  by Monday 21st July 2025 @ 12pm

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