Advertised from 4 July 2025

Role

We’re on a journey to create fairer communities by facilitating 10 million social entrepreneurs globally by 2030. Do you want to help make this a reality?

We are looking for a customer-focused, friendly, helpful and well-organised administrator to join our team.

At the Social Enterprise Academy, we don’t just deliver learning programmes. We create spaces where people can connect with who they are, discover what they’re capable of, and grow into the leaders their communities need. We do that through transformational learning: immersive, reflective, and practical experiences that develop not just knowledge, but confidence and courage. Please read our manifesto – if it strikes a chord with you, we’d like to hear from you.

None of that is possible without the day-to-day administration at the Academy being taken care of. Your role will ensure our own people feel supported.  We are looking for someone who will help us be the kind of workplace we strive to be — kind, efficient, and motivated to facilitate positive change in our communities.

Your role will make a valuable contribution to the Finance and Resources team, with a ripple effect across the wider Academy, through excellent communication and administrative efficiency. You will have opportunities to learn and support, as well as recommend process improvements and ways of working which enhance and strengthen business operations.

Having the right mindset, attitude and approach is as important for us as having the right experience and skills. We appreciate that the best person might not have all the listed criteria yet so if you feel your experience, skills and attitude will help you to make a great contribution in this role and you have the right mindset, we would welcome an application from you. 

Job Purpose:

This role provides exceptional administrative and customer service support to the Finance and Resources team to enable the smooth running of office and infrastructure requirements for the Social Enterprise Academy’s operation. The post holder provides a range of support in relation to phone, email and mail correspondence, diary management, travel bookings, management of digital and physical record keeping and supporting with the management of suppliers. Additionally, the role will support the Academy’s leadership team with meeting preparations, minutes and administrative support for governance requirements.

As one of the first points of contact for external stakeholders, their efficiency and professionalism are vital in maintaining the reputation of the Academy.

Key Responsibilities:

• Support daily office operations, including maintaining office supplies, coordinating facility maintenance and communications with suppliers.
• Provide administrative support for ongoing services such as IT service contracts and landlord communications and support the procurement of current and new services where required.
• Maintain and organise digital and physical office records, in compliance with GDPR requirements
• Excellent customer service to internal and external stakeholders, handling correspondence, phone calls, and emails professionally.
• Provide administrative assistance, including diary management and travel arrangement.
• Support with the arrangement of Leadership and Trustee meetings and team days, including collating papers, preparing agendas, IT preparation and taking minutes.
• Provide administrative support for a range of governance and statutory requirements.

For a full set of criteria and information on how to apply please download the recruitment pack from our website.

Organisation profile:

At the Social Enterprise Academy, we believe social entrepreneurs play an essential role in changing the world.

We strengthen their role in local communities through transformational learning programmes that will increase their community impact.

Our programmes are accredited, responsive to learner needs, and are delivered by experienced facilitators who are social change leaders themselves.

Since 2004, we have delivered over 1,900 learning programmes to 28,000+ learners in over 30 countries. We have also engaged over 55,000 young people around the world, using social enterprise as a tool to help them reach their full potential and create positive change in their communities.

Application notes

• Complete the application form and the equality and diversity monitoring form (downloadable from our website)
• Send your application form and equality and diversity monitoring form in Word document format to seahr@socialenterprise.academy by 9am, Monday 21 July 2025
• Please note that interviews will take place at our Edinburgh office on 28 July 2025

More information available at: https://www.socialenterprise.academy/scot/join-the-team

If you have any questions or if you would like to discuss any reasonable adjustments for the application or interview process e.g. application form in a different format or extra interview time please get in touch: Karen Veitch | 0131 243 2670| seahr@socialenterprise.academy

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