Advertised from 26 June 2025

Role

Join us now to be part of the vital force in protecting and enhancing our National Park. We as a National Park Authority play a crucial role in tackling the twin challenges of the global Climate Emergency and Nature Crisis.

The Role:

The Website Content Co-ordinator will play a pivotal role in managing the content development process for our new website.

This role involves establishing, leading and facilitating collaboration among an internal content working group, liaising with the Digital Communications Manager, our appointed digital agency, and a copywriter, and ensuring content requirements are met in line with an approved Information Architecture.

The Website Content Co-ordinator will ensure all content aligns with the user research findings, agreed content strategy and supports the organisation’s strategic objectives.

Responsibilities:

Content Co-ordination

• Act as the primary liaison between the internal content working group, the Digital Communications Manager, our appointed digital agency, and the copywriter.
• Coordinate the review and assessment of existing website content to identify gaps, out of date content, and areas for improvement.
• Ensure all content submissions align with the approved Information Architecture.

Content Development and Alignment

• Facilitate the creation of new content by working closely with departmental representatives and the copywriter.
• Ensure all content reflects user research insights and supports a cohesive user experience.
• Ensure content meets accessibility standards and aligns with approved page templates.
• Monitor progress on content creation and review, ensuring deadlines are met.
• Establish and manage a robust and efficient content review and approval process.

Collaboration and Communication

• Organise and manage regular meetings with the content working group, ensuring clear communication of expectations and deliverables.
• Provide updates to the Digital Communications Manager on content progress and flag any issues that may impact project timelines.
• Work with Digital Communications Manager to share best practice content design knowledge with the content working group, using the project as an opportunity to upskill staff for future delivery.

Content Population and Quality Assurance

• Working with the copywriter and internal content working group, ensure all content meets the organisation’s tone of voice, style guide, and accessibility standards.
• Work with the Digital Communications Manager to review and approve content prior to handover to our appointed digital agency.
• Support with establishing an efficient process for upload of content to the new website and Quality Assurance.

Documentation and Reporting

• Maintain accurate records of content requirements, updates, and approvals.
• Support Digital Communications Manager in providing regular progress reports to key stakeholders.

Who we are looking for:

Your skills, abilities and experience should include:

• Proven experience in website content co-ordination or a related role.
• Proven understanding of best practice content design principles and experience utilising these skills in project delivery.
• Familiarity with content development processes and Information Architecture principles.
• Strong project management skills, including the ability to manage multiple deadlines and stakeholders.
• Excellent written and verbal communication skills.
• Ability to build strong relationships with a diverse range of stakeholders.
• Adaptability and flexibility in a dynamic project environment.

Ideally, but not essentially, you’ll also have:

• Experience working on large-scale website redesign projects.
• Understanding of user research and its application to content design.
• Knowledge of accessibility standards and best practices for web content.
• Proficiency in content management systems (CMS) and project management tools.
• Educated to degree level in Communications, Marketing, Digital Media or similar.

Application notes

If you are interested in this role, please complete your application by 9th July 2025 @ 9am.

• Access our application form on our job portal
• Interviews will be virtual
• Interviews taking place on: w/c 14th July 2025

Who we are and our values:

Loch Lomond and the Trossachs National Park is more than just an idyllic place to work, the Park Authority is one of the UK’s Top 100 best not for profit companies to work for. Our Balloch headquarters is within easy reach of both Glasgow and Stirling with a train station at easy walking distance, a cycle to work scheme, although also ample car parking onsite.

We offer flexible and remote working, with a generous pension scheme, annual leave allowance and access to wellbeing services and strong focus on wellbeing throughout the organisation.

Being part of Loch Lomond & the Trossachs National Park means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.

Loch Lomond & the Trossachs National Park are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.