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Supporting Scotland’s vibrant voluntary sector

Scottish Council for Voluntary Organisations

The Scottish Council for Voluntary Organisations is the membership organisation for Scotland's charities, voluntary organisations and social enterprises. Charity registered in Scotland SC003558. Registered office Caledonian Exchange, 19A Canning Street, Edinburgh EH3 8EG.

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Third Sector Triage Manager

Fife Voluntary Action
Full time
Hybrid: Glenrothes
£36,000
Plus Living Pension – 9% Employer, 3% Employee contribution. 35 hours per week. Permanent – funded for 2 years initially.
Closing 6 July 2025
Advertised from 24 June 2025

Role

This exciting new post presents a unique opportunity to shape the emerging No Wrong Door (NWD) approach being rolled out across Fife. The postholder will represent third sector service providers in the locality in the Triage function of NWD, to ensure a joined-up, high-quality approach to assessment, resource allocation, prioritisation and case management. This is a high-profile, high-impact role that will require strong trust relationships, confidentiality and negotiating skills. The initial rollout is taking place in the Cowdenbeath locality. The postholder will be required to work in other localities as NWD is rolled out further across Fife. 

About You

FVA is looking for someone who has experience of working in partnership with the public and third sector in Fife, working with rights-based and person-centred practices. You will have an understanding of the challenges of anti-poverty work in diverse communities and how to support vulnerable people, children and/or families. You will have demonstrable relationship building skills, networking abilities and an ability to influence and motivate others. 

Benefits

Benefits of working for FVA include:

  • 37 days’ annual leave (inclusive of public holidays) for full-time staff, pro rata for part-time staff
  • Free onsite parking in Glenrothes and Kirkcaldy
  • Confidential counselling helpline
  • Access to unlimited, free GP appointments 24/7 via remote technology

Application notes

How to apply: Visit Working with FVA where you will find the job description and person specification, as well as the job application form and guidance document. Please complete the job application form and e-mail it to hr@fva.org

The closing date for applications is 06 July 2025