Over 7 weeks inclusive paid leave and the option to buy or sell leave Cycle to work scheme Excellent training and the opportunity to undertake professional training for some roles Flexible maternity, paternity and adoption packages Up to 5% employer contribution and life assurance cover Blue Light Card eligibility with discounts at 15,000 national retailers As part of our commitment to staff wellbeing, you’ll receive a paid annual Wellbeing Day to use however you choose, supporting a healthy balance between work and life. Dundee Youth Housing Service is spread across two residential sites in the city of Dundee. We can accommodate 25 young people at one time through a mixture of housing support and care at home intervention. The Dundee Youth Housing Service, in collaboration with the Dundee City Council, fulfils its statutory duty by supporting homeless/care experienced young people aged 16 and above. The aim of the service is to engage with young people and families at the earliest opportunity. To be responsive, to prevent situations escalating, and take the pressure off the local authority front line services. As the initial point of contact for any young person facing homelessness in the city, our service plays a crucial role. Within the strategic housing partnership, Action for Children stands as the sole organisation dedicated to preventing young individuals from becoming homeless. Our service operates 24/7. Our primary focus is to provide temporary accommodation for young people who have been assessed as homeless. We extend our support to young individuals who are homeless and have care experience. As a Team Leader within Housing Support, you will provide operational leadership to practitioners and support workers delivering support to young people, ensuring high‑quality, consistent and person‑centred services. You will oversee the delivery of structured support pathways, including referral, assessment, support planning and regular review, ensuring interventions are effective and outcomes‑focused. You will work closely with Social Work, DCC Housing Teams and the AFC Prevention Team to ensure robust baseline assessments are completed prior to accommodation placements. Through supervision, guidance and quality assurance, you will support your team to empower young people to develop independent living skills and progress confidently towards sustainable, permanent accommodation. You will manage and coordinate staffing arrangements for a continuous 24‑hour, year‑round service to ensure staffing levels consistently meet service demands, responding quickly to unplanned absences and allocating resources effectively to maintain performance and service continuity. This post will predominantly be worked on a Monday to Friday basis, however, flexibility is required to meet the needs of the service. The postholder will also participate in the on-call rota, providing management support as required. This will include responding to incidents, offering guidance to staff, supporting decision-making out with normal working hours, and escalating concerns appropriately in line with organisational policies and procedures. An additional payment will be made for participation in the on-call rota. The role involves leading partnership working with internal and external agencies to develop and deliver holistic, tailored support packages that respond to individual needs. You will promote best practice, encourage reflective working, and ensure safeguarding, risk management, and equality principles are consistently applied. Ultimately, you will support your team to help young people live independently, engage positively with their communities, and achieve long‑term, positive outcomes—while maintaining service standards, compliance, and a focus on continuous improvement. As a Team Leader within Housing Support, you will lead and support staff to deliver effective, person‑centred support to young people. While maintaining an understanding of frontline practice, your role will focus on overseeing the delivery of general support and guidance, including independent living skills, tenancy sustainment, housing applications and access to appropriate services. You will ensure your team has a strong awareness of local services available across Dundee and that young people are effectively signposted to relevant support based on assessed need. Through supervision, guidance, and role‑modelling best practice, you will support staff to deliver consistent, high‑quality interventions that promote independence and wellbeing. You will also be responsible for: Promoting and maintaining effective working relationships with colleagues, partner agencies, young people and families to support positive outcomes Ensuring safeguarding and child protection responsibilities are fully understood, embedded in practice and escalated appropriately in line with policy Providing regular supervision and facilitating practice meetings, ensuring reflective practice and a cohesive, consistent approach across the team Monitoring compliance with policies, procedures, and professional standards, addressing issues through support and performance management where required Leading and embedding practice aligned with GIRFEC, The Promise, the Health and Social Care Standards, and the SSSC Code of Conduct Through strong leadership, oversight, and support, you will ensure services are delivered safely, consistently and in line with statutory and organisational expectations, contributing to positive long‑term outcomes for young people. Must possess SVQ 3 in Social Services & Healthcare, or HNC Social Services or equivalent / SVQ4 in Social Services or Healthcare or willing to work towards / SSSC registered. Previous experience of supervising staff. Significant experience of working with children and young people with Learning Disabilities. Confident in all aspects of MS Office. Experience of coaching and supporting staff to reach a competent standard. Ability to work under pressure while maintaining drive and enthusiasm and to be able to deal with children and young people effectively and safely with challenging behaviour. Every child should have a loving home, food, warmth, the chance to grow and learn - the support to cope with life’s challenges. But too many children don’t. By bringing your passion and unique skills and experience, you’ll help us change that where it really matters. We've been driven by love to take action for children for over 150 years, giving them the protection and practical help they need. A lot’s changed since 1869. But what children really need, hasn’t. So as long as children need us, we’ll be here. Will you join us?
