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    Total results: 69 | Current page: 1 of 7
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    Delivery Manager

    The Advocacy Project (Scotland)
    Full time
    £35,689 - £38,159
    On site: Glasgow
    Closing

    At The Advocacy Project, we pride ourselves on being a great place to work and put the people we support at the centre of everything we do. We are an independent advocacy charity providing one-to-one advocacy for adults across Glasgow, East Renfrewshire and Renfrewshire. We support people to have their voices heard in decisions about their care, treatment and lives, particularly when they may otherwise find it difficult to be heard. Our work is guided by our values of fairness, independence, inclusion and resilience. We are looking for a skilled and motivated Delivery Manager to lead our Glasgow team of advocates and ensure our busy, fast-moving service runs effectively. Referrals arrive steadily, often at short notice, and may relate to mental health tribunals, adult support and protection, and other time-critical processes. You will make sure the right advocate reaches the right person at the right time, while maintaining high standards of independent advocacy practice. Lead, line manage and support a team of advocates, including supervision, caseload oversight and staff wellbeing Manage referral flow and allocate work so urgent cases are covered and caseloads remain manageable Ensure practice meets independent advocacy principles and standards Retrieve and maintain accurate service data; analyse referral volumes, caseloads, performance and outcomes to identify trends and pressure points; and produce timely monitoring reports for commissioners and internal stakeholders. Build effective working relationships with health and social care and other partner organisations Help shape the service as demand and commissioning requirements evolve Experience of leading and supervising staff in a frontline service Sound judgement under pressure, with the ability to reprioritise quickly A clear understanding of independent advocacy, or experience in a closely related field such as social care, mental health or rights-based work Confidence using case management systems and service data Confident using Microsoft 365 applications and other IT systems A strong commitment to placing the people we support at the centre of everything we do This role would suit someone who remains calm and focused in a busy environment, protects their team’s capacity and is committed to achieving the best outcomes for people who use the service. In return, we offer a generous package of salary, pension, dynamic working, annual leave, CPD, and a wellbeing package. We are a disability and carer-positive employer and welcome applications from people of all backgrounds. Any offer of employment will be subject to satisfactory references and a PVG check.

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    Outreach Services Manager

    Beatson Cancer Charity
    Full time
    £38,000 - £42,000
    On site: Glasgow
    Closing

    Beatson Cancer Charity is seeking an experienced, values-led Outreach Services Manager to lead multidisciplinary cancer support services across the West of Scotland, ensuring high-quality, person-centred support for patients and families. The role combines operational leadership, team development, service performance, stakeholder partnership, compliance and budget oversight. The successful candidate should bring substantial health or social care experience, proven multidisciplinary team management, and a compassionate commitment to supporting people affected by cancer. • Lead and develop the Specialist Health and Work Service (SHAWS), Group Support Programme, Counselling, Benefits Advice and Bereavement Services. • Manage and support a multidisciplinary team, promoting collaboration and best practice. • Recruit, develop and retain talented staff. • Build strong relationships with NHS colleagues and key stakeholders. • Oversee service performance, budgets, GDPR compliance and reporting. • Promote services through communications, partnership working and events. • 40 days annual leave pro rata, inclusive of public holidays. • Generous pension scheme with 7% employer and 3% employee contributions. • Supportive and collaborative working culture. • Access to an Employee Assistance Programme providing 24/7 confidential wellbeing, financial and legal support. You will be educated to degree level or hold an equivalent professional qualification in a relevant health or social care discipline, with at least five years’ practice experience. You will also have a minimum of three years’ experience managing teams within a multidisciplinary environment, alongside strong leadership, organisational and relationship-building skills. You will bring a compassionate, values-driven approach and a clear commitment to supporting people affected by cancer Beatson Cancer Charity supports and enhances the treatment, care and wellbeing of current, former and future cancer patients and their families. Working in partnership with the NHS, The Beatson West of Scotland Cancer Centre and all related facilities. We also offer the wider community a unique opportunity to contribute to the advancement of cancer care.

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    Assistant Service Manager – Kilmarnock Bank Street

    Blue Triangle Housing Association
    Full time
    £32,868
    On site: Kilmarnock
    Closing

    Looking for a role where your work truly matters? You could be part of a team that genuinely has each other’s backs, working together to provide safe, secure and supportive accommodation where our supported people can feel valued, respected and empowered to live life on their own terms. As an Assistant Service Manager, you’ll work with your team in delivering quality housing support and supporting people with multi-complex needs, who are presenting as homeless in crisis and/or previously looked after or accommodated people to build their skills and confidence to sustain their own tenancy. Along with the Service Manager, you will help manage a team who provide practical and emotional support, build trusting relationships and, most importantly, help people believe in what they can achieve. Blue Triangle is an award-winning charity and social care organisation who believe everyone deserves the opportunity to thrive. We support people experiencing homelessness to build brighter futures, and we’re looking for kind, passionate and creative individuals who share our values. We are committed to creating an inclusive workplace where diversity is celebrated, everyone is treated with dignity and respect, and people from all backgrounds are encouraged to apply. You’ll work as part of a team providing safe, secure, supported accommodation for homeless people. You’ll assist the Service Manager to oversee and assess the support, review, monitoring and evaluation through the case management system to achieve a positive person-centred outcome for each supported person in line with Blue Triangle, statutory and legislative requirements. You’ll manage staff and others (e.g. students, trainees etc.) where appropriate to meet the objectives of the service, including participation in the recruitment and selection process. You’ll manage the service in the absence of the Service Manager. You’ll manage staff related systems and procedures such as annual leave, absence management, staff meetings, staffing cover and rotas. You’ll assist the Service Manager in all aspects of quality assurance both internal and external, and implementing appropriate action plans. You’re passionate about helping people overcome challenges and achieve positive outcomes. You have experience of working with vulnerable people and challenging behaviour from personal, voluntary and/or professional experience. You believe everyone deserves to be treated with dignity, respect and compassion. You can build strong relationships and support people to make informed choices about their lives. You’re resilient, adaptable and comfortable working both independently and as part of a wider team. You have experience in supervising and motivating a team, either in work or informally/outside of a work environment. You’re comfortable using person-centred, trauma-informed, and wellbeing-focused approaches. You’re experienced using IT systems and Microsoft applications. You hold an SVQ level 3 or above, and are willing to work towards an SVQ 4. To find out more about being an Assistant Service Manager, click the link below: Assistant Service Manager Role Profile Competitive Salary and Pension Options Generous annual leave entitlement that increases with length of service Double pay for festive bank holidays Long service awards and pay progression Fully funded SVQ3 Inhouse training programmes Continuing Professional Development (CPD) 24/7 access to employee assistance programme, including counselling A people-first culture that understands life beyond work, supported by a wide range of family-friendly policies. Life Assurance cover of 3 times your salary Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few Credit Union, Blue Light Card Membership, Unum Dental Cover Plans, £200 refer a friend scheme and many more! Ready for a role that is varied, rewarding and full of purpose? If you’re motivated by making a real difference and enjoy work where every day brings new opportunities and challenges, click Apply! below to join our team.

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    Data Governance Lead

    Chest Heart & Stroke Scotland
    Full time
    £37,000
    Hybrid: Edinburgh
    Closing

    Every day, people across Scotland are adjusting to life following a diagnosis of a chest or heart condition, after experiencing a stroke or dealing with Long Covid. At Chest Heart & Stroke Scotland (CHSS), Scotland's leading health charity, we're working to ensure there is No Life Half Lived, and you could play a vital role in making that happen. We provide a range of services, notably through our Community Healthcare Support Service, which delivers supported self-management and recovery services across Scotland. By joining CHSS as Data Governance Lead, you’ll have a real opportunity to help people move beyond simply surviving, towards managing their health, regaining confidence and independence and connecting with their communities. As our Data Governance Lead, you’ll play a key role in helping CHSS manage and use data responsibly, ensuring the people we support, volunteers and colleagues can trust us with their information. Working across the organisation, you’ll lead the day-to-day delivery of our data governance and data protection activities, including UK GDPR compliance, DPIAs, data sharing, consent, information assets, data quality and AI governance. You’ll also act as the main internal contact for our external Data Protection Officer and provide clear, practical advice to colleagues on data protection and governance matters. This is a great opportunity for someone with strong data protection or information governance experience who enjoys turning complex requirements into practical solutions. You’ll help embed good governance into projects and systems from the start, support colleagues to use data safely and confidently, and help CHSS continue to improve how we manage and protect information across the organisation. At CHSS, you'll be joining a charity where your work has a genuine impact on people's lives across Scotland. Our colleagues describe working at CHSS as rewarding, fulfilling, impactful, friendly and inclusive, reflecting both the purpose of our work and the supportive culture we continue to build together. We value people with different experiences, skills and perspectives. Our colleagues join us at many stages of their careers, from those taking their first steps into employment, to professionals seeking a new challenge, people changing sectors, and those looking to use their experience in a purpose-driven organisation. What unites us is a shared commitment to improving the lives of people across Scotland. Working at CHSS means being part of a passionate organisation that makes a real difference every day. We offer: - A rewarding, positive and supportive work environment - Company pension scheme - Generous annual leave entitlement - Company sick pay scheme - Employee wellbeing support - Life assurance For full range of our benefits, please see the Benefit Summary document attached to our advert. CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”. While we encourage flexibility wherever possible, please note that our Retail Shop roles operate within set business hours of 10:00 am to 5:00 pm to meet the needs of the business. In line with our commitment to safeguarding, this role is subject to a Basic Disclosure check. CHSS is committed to equity, diversity and inclusion and to creating an environment free from unlawful discrimination. We welcome applications from all suitably qualified candidates and aim to ensure that no applicant, volunteer or colleague is treated unfairly because of their background or circumstances.

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    Development & Facilities Manager

    Clyde Cycle Park SCIO
    Full time
    £31,500
    Hybrid: Glasgow
    Closing

    Clyde Cycle Park is a Scottish Charitable Incorporated Organisation developing a multi-use sport and leisure facility that supports community participation, competition and commuter cycling. The Park aims to improve health and wellbeing, increase access to cycling and outdoor activity, and create a welcoming space for local residents, schools, clubs, families and visitors. The organisation works with a range of partners and is governed by a Board of Trustees drawn from partner organisations and other relevant backgrounds. Thanks to funding from sportscotland through their Club Support Programme, this post has been developed in partnership with Scottish Cycling, which is the National Governing Body for cycle sport in Scotland. It is the largest cycling membership organisation in Scotland, representing the aspirations of our community, and is the voice of our sport The Development & Facilities Manager post is for one year in the first instance, renewable for two further years depending on performance and funding. This new role is a key appointment to drive the development and management of Clyde Cycle Park (CCP). The successful candidate will be responsible for supporting the growth, development, and sustainability of CCP as part of a wider Scottish Cycling strategy to increase participation, promote inclusive cycling opportunities in a safe environment, and strengthen community engagement. The post will require initiative, enthusiasm, flexibility and strong inter-personal skills.

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    Lead Practitioner (Team Leader)

    Cornerstone
    Full time
    £29,406
    On site: Irvine
    Closing

    Are you an experienced Health & Social Care professional who’s ready to take the next step into leadership? Do you enjoy supporting others to grow, bringing out the best in a team and making a real difference to people’s lives? If so, we’d love to hear from you! We’re looking for a passionate, organised and motivated Lead Practitioner to join our fantastic #TeamAyrshire in North Ayrshire. This is a full-time, permanent opportunity (39 hours per week) where you can use your experience, develop your leadership skills and help shape the delivery of high-quality, person-centred care and support As a Lead Practitioner, you’ll play a key role in supporting, guiding and inspiring our Support Practitioners to deliver the very best care and support. You’ll be a positive role model for your team, helping colleagues feel supported, confident and motivated in their roles. Through effective leadership, coaching and mentoring, you’ll help create a culture where people feel valued, professional standards are upheld and the individuals we support remain at the heart of everything we do. Working in partnership with our Service Lead, you’ll also help ensure our services run effectively, meet contractual requirements and operate within agreed budgets. For a full list of key responsibilities, please see the role profile on the Cornerstone website. You don’t just need experience in Health & Social Care — you need a genuine passion for people and the confidence to help others do their best. We’re looking for someone who can bring: Health & Social Care knowledge – an understanding of what makes a service effective, safe and responsive to people’s needs. A person-centred approach – a genuine commitment to delivering high-quality care and support that respects each individual’s needs, choices and aspirations. Professional knowledge – a sound understanding of the SSSC Codes of Practice and Health & Social Care Standards. Strong relationship-building skills – the ability to develop positive, professional relationships with the people we support, their families, colleagues and other stakeholders. Great communication skills – the ability to communicate clearly, confidently and effectively, both verbally and in writing. A collaborative mindset – someone who leads by example, works well with others and understands the importance of professional boundaries, accountability and safeguarding the people we support. You’ll also need to be willing to work towards and achieve an SVQ Social Services and Healthcare at SCQF Level 7 and a PDA in Health & Social Care Supervision, if you haven’t already achieved these qualifications. As a Lead Practitioner, you will work 5 out of 7 days. There may be occasions where we will need you to be flexible to work evenings, sleepovers, waking nights and weekends due to the needs of our services. On call duties will also form part of your role on a rotational basis. If you’re ready to bring your experience, enthusiasm and leadership skills to a role where people matter, we’d love to hear from you! The successful candidate will be required to join the Protection of Vulnerable Groups Scheme and be committed to working towards a relevant SVQ in Social Services and Healthcare and a PDA in management with the support from our Training Academy. If you’re successful in joining our team, we will need you to register with the SSSC within 3 months of starting your employment with us.

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    Operational Lead

    SAY Women
    Full time
    £36,500
    On site: Glasgow
    Closing

    At SAY Women, we believe every young woman deserves to feel safe, supported and able to shape her own future. We support young women aged 16–25 who have experienced childhood sexual abuse, sexual violence and homelessness, or are at risk of homelessness. Our work is feminist, person-centred and rooted in relationships, community and the belief that young women should have a real say in the services that affect their lives. We’re looking for an Operational Lead to help us strengthen and grow our organisation, ensuring we have the people, systems and infrastructure we need to make the greatest possible difference. This is a key leadership role working closely with our CEO and Senior Management Team. You’ll provide strategic oversight across the organisation, making sure our operations are effective, our systems work well and we meet our responsibilities as a charity and employer. We’re looking for someone who can see the bigger picture while understanding the practical realities of running a busy, frontline organisation. You’ll be confident identifying what needs to change, developing better ways of working and bringing people with you. From governance, risk and compliance to people management, communications and organisational performance, you’ll help create the foundations that allow our services to thrive. This isn’t about creating processes for the sake of it. It’s about making sure the way we work reflects our values, supports our staff and enables us to deliver the best possible support to young women. · Leading operations and organisational development: Turn our strategy into effective operational plans, improve systems and processes, and lead projects and organisational change. · Strengthening governance and compliance: Oversee policies, risk management, GDPR, health and safety, regulatory requirements and charity governance processes. · Supporting our people: Provide effective line management, oversee recruitment and HR systems, support consistent people management and contribute to a positive, supportive workplace culture. · Overseeing communications and digital: Lead the development and delivery of our communications strategy, including social media, our website, branding and digital presence. · Driving performance and reporting: Coordinate organisational performance information, KPIs, annual reporting and funder returns, ensuring we can demonstrate our impact and meet our commitments. · Developing our infrastructure: Ensure our offices, accommodation, IT, equipment and operational resources are safe, effective and fit for purpose. · Supporting sustainable growth: Strengthen our operational and purchasing systems, improve efficiency and ensure we have the foundations to grow sustainably. You’ll work collaboratively across SAY Women, supporting managers and colleagues to develop solutions rather than simply imposing processes. You’ll also help ensure that young women’s voices, our feminist values and our trauma-informed approach are reflected in how the organisation operates. We’re looking for someone who brings strong operational leadership, sound judgement and a genuine commitment to our values. You’ll have: · Significant experience in operational management, ideally within a charity, public sector or other values-led organisation. · Experience developing and improving organisational systems and processes. · Experience leading and supporting staff. · A strong understanding of governance, risk and compliance. · Experience working with organisational data, performance information and reporting. · Experience managing projects and implementing change. · Knowledge of GDPR, information governance and health and safety. · Excellent organisational, communication and problem-solving skills. · The ability to think strategically while remaining grounded in the realities of frontline service delivery. · A collaborative approach and the ability to build positive relationships across an organisation. Experience in the violence against women and girls sector, homelessness, social care or charity governance would be an advantage. Experience of communications, digital systems or working within a growing organisation would also be welcome. Just as importantly, you’ll share our commitment to feminist, person-centred and trauma-informed practice. You’ll understand that how we work matters just as much as what we deliver. SAY Women is an organisation with purpose, ambition and a strong sense of community. We’re growing our reach, developing our services and working to challenge the inequalities that shape young women’s experiences of violence, abuse and homelessness. We want to be an organisation where staff feel supported, young women have influence and our values are reflected in the decisions we make every day. This is an opportunity to play a significant role in that journey: helping shape how we work, strengthening our foundations and supporting our next stage of development. We take the work seriously, but we also believe in kindness, relationships, laughter and finding joy along the way. SAY Women strives to be an equal opportunity employer and we welcome applications from individuals who are disadvantaged and under-represented in the labour market. For more information, please download a copy of the Job Description & Person Specification below.

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    Service Manager

    Play Therapy Base
    Part time
    £39,500 - £42,000
    On site: Midlothian
    Closing

    Play Therapy Base was founded in 2011 by four play therapists who identified a gap in child-centred play therapy provision in Midlothian. For 15 years we have supported children aged 3 to 14 and their families across the Lothians. We are now entering the next stage of our development, with a restructure of our senior team. This has created an exciting opportunity for a qualified and experienced Play Therapist to join our team of 15 as Service Manager. As Service Manager, you will lead the delivery of our therapy services, working closely with children, parents, carers, staff, and partner organisations. You will make sure our child-centred ethos and high standards of practice run through everything we do and help promote the service across the communities we support. We are looking for someone who has: A professionally accredited Play Therapy qualification with BAPT/ PTUK or equivalent Registration with BAPT / PTUK or similar Substantial post-qualification experience as a Play Therapist Experience of managing and supporting a team A real passion for play therapy and a strong commitment to helping children and families grow and flourish together

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    CRM and Audience Manager

    St Andrew's First Aid
    Full time
    £42,964
    Hybrid: Glasgow
    Closing

    We're looking for an experienced CRM & Audience Manager to join St Andrew's First Aid at an exciting time in our development. As we grow our ambitions for Scotland, we want to build stronger, more meaningful relationships with the people and organisations we work with. From workplace training customers and volunteers to supporters and partners, understanding our audiences and how we engage with them will be central to our success. This is an opportunity to shape our CRM capability from the ground up, introducing smarter systems, better audience insight and more personalised communications that make a real difference. Working as part of our Marketing and Communications team, you'll lead the development of our CRM and audience strategy, helping us make better use of data, technology and automation. You'll: Lead the development and implementation of our CRM and audience strategy Build meaningful audience segments and automated communications journeys Improve how we attract, engage and retain customers, volunteers and supporters Work with colleagues across the charity to improve data quality, processes and CRM capability Turn audience data into actionable insight that improves performance Help create a more joined-up, personalised experience across our audiences You'll bring strong experience in CRM, lifecycle marketing or audience management, with a track record of turning data and insight into better engagement and measurable results. You'll be confident working with CRM and marketing automation platforms, developing audience journeys and collaborating with colleagues across different teams. Most importantly, you'll be someone who enjoys building and improving things, combining strategic thinking with a practical, hands-on approach. St Andrew's First Aid has been supporting people and communities across Scotland for more than 140 years. We're building on that heritage with ambitious plans to grow our reach, strengthen our training offer and help more people gain the skills and confidence to be ready when it matters. You'll join a growing team, with the opportunity to shape a key part of our future and see the difference your work makes. Ready to make your mark? We'd love to hear from you.

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    RNID Near You Coordinator – Edinburgh and Lothians

    RNID (Scotland)
    Full time
    £26,561
    Remote: Edinburgh and Lothians
    Closing

    As our Near You Coordinator you will lead the development and delivery of the RNID Near You community service across the Edinburgh and Lothians region, supporting local communities through drop‑in sessions offering: Practical hearing aid support Information on hearing loss and tinnitus Hearing checks You will be responsible for co-ordinating around 20 drop-in services and be able to recruit, train and manage a team of up to 30 volunteers to deliver the service across your area. You will have responsibility for the set up and running of these clinics and have good local knowledge of your area in order to seek new opportunities for delivery of our RNID Near You services. We are looking to appoint a motivated person with a keen interest in supporting people with their hearing loss. While you will be home based, there will be some travel to venues where we will provide drop-in clinics in community settings. You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals and service users. You have experience managing events, your own workload and can work evenings/weekends if required. You can physically assist clients with hearing aids sensitively, giving clear guidance and taking into account individual wishes and health needs. You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word. We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better. RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most. We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria. While this role is offered on a fixed‑term basis, there is a strong possibility for extension subject to the availability of continued funding. Early application is encouraged.

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