Advertised from 4 September 2026

Role

VOCAL is a carer-led organisation supporting unpaid carers across Edinburgh and Midlothian. We are looking for an enthusiastic, organised and skilled Learning and Development Officer to facilitate, coordinate and contribute to accessible, high-quality learning and development opportunities for our staff and volunteers.

This is a newly created, hands-on role and an exciting opportunity to help shape and support learning and development across VOCAL. Working closely with the Senior Management Team, VOCAL’s Learning and Development Working Group, managers, and colleagues across the organisation, you will coordinate and administer a broad range of learning opportunities for staff and volunteers. You will also contribute to the development of engaging learning resources and, where appropriate, facilitate agreed learning sessions. From coordinating mandatory and role-specific training to maintaining learning records and e-learning content, you will play an important role in supporting our workforce develop ongoing knowledge, skills, and confidence needed to deliver high-quality support and achieve positive outcomes for unpaid carers. Key responsibilities will include:

• supporting senior staff and managers to identify suitable learning and development approaches within agreed organisational priorities
• facilitating and coordinating induction, mandatory and role-specific training across the organisation
• identifying and managing relationships with external providers
• working with colleagues to develop and update learning materials (including e-learning modules)
• maintaining training records and monitoring training compliance, completion rates and evaluating learning outcomes. Producing reports and analysis as required
• supporting training needs analysis and skills audits
• participating as required in organisational working groups and initiatives.

We are looking for someone with:

• demonstrable experience and success in a similar role
• experience of supporting the identification of learning needs and facilitating the delivery of engaging and accessible learning activities
• experience of creating engaging digital or e-learning content using an e-learning development platform, such as Articulate 360
• excellent facilitation, communication and relationship-building skills
• proven organisational and administrative skills, with the ability to manage multiple priorities
• a flexible, proactive and collaborative approach, with a commitment to continuous improvement

Location: Due to the nature of the role, including the delivery of face-to-face learning activities and direct support to colleagues, the postholder is expected to work predominantly from Edinburgh Carers’ Hub, 60 Leith Walk, Edinburgh EH6 5HB. Attendance at the Midlothian VOCAL Carer Centre in Eskbank will also be required for meetings/ training activities, together with occasional travel to other venues across Edinburgh and Midlothian.

Application notes

Download the person specification / job description. Complete the application form and equal opportunities form and return to jobs@vocal.org.uk or by post to HR, VOCAL, 60 Leith Walk, Edinburgh, EH6 5HB

We welcome applications from under-represented minority groups.

Closing date: Monday, 21 September 2026, noon

Interviews: Thursday 1 October 2026

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