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Supporting Scotland’s vibrant voluntary sector

Scottish Council for Voluntary Organisations

The Scottish Council for Voluntary Organisations is the membership organisation for Scotland's charities, voluntary organisations and social enterprises. Charity registered in Scotland SC003558. Registered office Caledonian Exchange, 19A Canning Street, Edinburgh EH3 8EG.

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Food Bank Helpline Assistant
Edinburgh Food Project
Part time
Hybrid: New Lairdship Yards, Broomhouse Road, Edinburgh, EH11 3UY
£26,277
£13.45 per hour 20 hours per week | Monday to Friday, 10am to 2pm Permanent
Closing 13 September 2026
Advertised from 25 August 2026

Role

Looking for a role that makes a real difference while fitting around your life?

At Edinburgh Food Project, every phone call matters. As a Food Bank Helpline Assistant, you'll be the reassuring first point of contact for people facing difficult circumstances, helping them access emergency food support and connecting them with services that can make a lasting difference. It's meaningful work where empathy, kindness, and good communication are valued every day. 

With a consistent 10am to 2pm working pattern, hybrid working options, and a supportive team culture, this role could be ideal for someone looking for a position that offers both purpose and flexibility. Whether you're returning to work, seeking a better work-life balance, or looking for a part-time role with genuine impact, we'd love to hear from you.

Join a charity with a vision of an Edinburgh without poverty, where you'll be supported to develop your skills while helping people access the practical support they need when they need it most. 

Help us provide dignity, support and relief to people across Edinburgh.

Application notes

A Recruitment Pack is available for download below.

Application deadline: Sunday 13 September 2026

Applications will be reviewed on a rolling basis. Interviews may take place before the closing date therefore early applications are encouraged.

Interview Date: Friday 18 September 2026

Downloads

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