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Welfare Rights Adviser
- Part time
- Hybrid: Flexible – requirement to be travel in Mid-Argyll, Kintyre, Oban Lorn & Isles areas
- £34,231
- 17.5 hours per week.
- Closing 14 September 2026
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- Advertised from 20 August 2026
Role
The Welfare Rights Adviser will play a key role in delivering an independent, free, impartial and confidential advice, information and advocacy service to Association standards. The postholder provides quality advice, information and casework on statutory benefits and other social security matters to clients across Argyll & Bute, including advocacy and representation at First-tier Tribunal.
The role also supports the quality of benefits advice across the bureau – case-checking other staff and volunteers, providing second-tier advice, and identifying and meeting training needs.
The Welfare Rights Adviser will advise and represent clients on issues including:
- Statutory benefits and social security, income maximisation, benefit entitlement and better-off checks, mandatory reconsiderations, appeals and First-tier Tribunal representation
This role will be of particular interest to an experienced adviser with strong knowledge of welfare rights and social security legislation, who is confident representing clients at tribunal and committed to supporting the development of others. Home/remote working is available and encouraged, with occasional travel throughout the region.
Employee benefits
Argyll and Bute Citizens Advice Bureau offers excellent terms and conditions, including a total of 25 days (pro rata) annual leave plus 10 public holidays and a pension scheme with a 6% employer contribution. Argyll and Bute Citizens Advice Bureau is an inclusive employer that supports a work-life balance and offers a 4 day week (pro rata), well-being events, and a positive working environment.
Application notes
Closing date for applications is Monday 14th September 2026, 5pm.
Interviews: w/c 21st Sept 2025
Please note that the post is subject to the disclosure of criminal history information.
About the employer
Argyll and Bute Citizens Advice Bureau is committed to equal opportunities both in service provision and employment. We are an accredited advice provider with both Citizens Advice Scotland and Scottish National Standards for Information and Advice Providers (SNSIAPS).
Charity number: SC030477
Charity name: Argyll and Bute Citizens Advice Bureau
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