Advertised from 19 June 2026

Role

For decades, many children in residential care settings in Scotland were failed by those entrusted to look after them. Under a national scheme, survivors of historical child abuse in care will be able to apply for financial redress payments of up to £100,000, as well as access to an apology and support.

Redress Scotland is the Non-Departmental Public Body responsible for deciding levels of financial redress to be awarded to survivors and, in some cases, next of kin. Redress Scotland is independent of the Scottish Government. 

Please ensure that you read the attached guidance note to complete your application. It is also important that the supplementary questions section is completed in full before moving forward as you will not get the opportunity to submit or change your answers. 

We are recruiting Panel Support Coordinators to increase our team and support the public body, Redress Scotland. We are looking for skilled, experienced people who are committed to living our values of Dignity, Respect and Compassion. We will offer you training, flexible working and support and you will be part of an inclusive team.

 The post benefits from a range of excellent terms and conditions, holidays entitlement, pension and a range of other additional benefits and is completely remote therefore your home address will be your place of work. You will be required to meet in person for learning and development opportunities. It is imperative that the postholder therefore has access to a private work space for work with excellent internet capability for connecting and security in terms of confidentiality due to the nature of our work. 

 Background

 For decades, many children in residential care settings in Scotland were failed by those entrusted to look after them. Under a new national scheme, survivors of historical child abuse in care will be able to apply for financial redress payments of up to £100,000, as well as access to an apology and support

 Redress Scotland is the Non-Departmental Public Body responsible for deciding levels of financial redress to be awarded to survivors and, in some cases, next of kin. Redress Scotland is independent of the Scottish Government.

 As the organisation grows, we are looking for additional Panel Support Coordinators to work in a dynamic environment, providing vital support to Panel Members. Working as part of a team reporting directly to the Panel Support Manager, the role requires someone who is able to work with others as part of a busy team but is also confident working on their own initiative and who is able to make decisions.  The role is one where you have to be organised as no two days are the same and in return you will work in an environment that is supportive and caring where you see your contribution make a difference to survivors and their families every day.  

 This role is a fantastic opportunity to work in a fast paced environment and be involved in varied and dynamic work. 

 Organisation

Redress Scotland is primarily a decision-making body. It will not process applications, provide application support to applicants or arrange payments. In order to make best use of public resources, all administrative aspects of the national scheme will instead be carried out by Scottish Government without impinging on the independence of Redress Scotland’s decision-making.

Application notes

Visit our website to find out more and apply