Advertised from 26 May 2026

Role

Are you looking for a role where your work really matters?

Are you someone who enjoys keeping things organised and making sure everything runs smoothly behind the scenes? Do you like variety in your day, balancing administration, finance and customer support while working with people from all walks of life? Are you looking for a role where your work genuinely makes a difference to people in your community?

If that sounds like you, this could be the perfect opportunity.

At Fresh Start, you will be part of a charity that supports people moving on from homelessness and those at risk of homelessness across Edinburgh. Through practical support, essential household goods, and community services, you will help people build a new beginning and create a more stable future.

As our Admin & Finance Assistant, you will play a key role in keeping the organisation running effectively every day. You will often be the first point of contact for volunteers, donors, service users, partner organisations, and businesses, so you will need to be approachable, organised and confident communicating with different people.

You will spend your days responding to calls and emails, processing referrals, maintaining databases, organising paperwork, supporting meetings and events and helping manage diaries and schedules. You will also support fundraising activities and work closely with colleagues across the organisation to ensure everything runs smoothly behind the scenes.

You will also support the finance side of the organisation using Xero software. This includes reconciling bank accounts and petty cash, processing invoices and transactions, tracking Gift Aid donations, helping with weekly banking and supporting the management of outstanding payments. If you enjoy working accurately, staying organised, and keeping on top of details, you will thrive in this part of the role.

This role would suit you if youʼre proactive, adaptable, and comfortable managing multiple priorities in a busy environment. You will be someone who can work independently, use your initiative, and step in to support wherever needed while still being a strong team player.

You will ideally have previous administration or reception experience, strong IT skills, and excellent communication skills. Experience using finance software such as Xero would be beneficial, along with previous experience in a finance assistant role. An understanding of the voluntary sector and empathy with issues relating to homelessness and poverty would also be highly valued. In return, you will join a supportive and passionate team where your work has a direct impact on people’s lives. You will receive a salary of £26,198-£30,095

What can you expect from us?

• 29 days annual leave (pro rata) plus 6 days public holidays
• Christmas and New Year closure (with allocated annual leave)
• Supportive team environment
• A role with clear, practical impact

Fresh Start is an Edinburgh-based charity supporting people moving on from homelessness to make a home for themselves with dignity. Since 1999, we have provided practical household essentials, skills support, food support, and community-based services that help people settle into their new homes and build stability, confidence, and connection.

As demand has grown, so has our impact. We are now entering an ambitious five-year growth phase, and we remain focused on tackling poverty and inequality through collaboration, innovation, and advocacy. Our work is led by the values of Respect, Collaboration, and Empowerment, and everything we do is designed to support people at a critical point in their lives and help create lasting positive change.

If you have any queries please email us at admin@freshstartweb.org.uk

Application notes

To apply, please send your CV & Covering letter or email to admin@freshstartweb.org.uk

Downloads