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Supporting Scotland’s vibrant voluntary sector

Scottish Council for Voluntary Organisations

The Scottish Council for Voluntary Organisations is the membership organisation for Scotland's charities, voluntary organisations and social enterprises. Charity registered in Scotland SC003558. Registered office Caledonian Exchange, 19A Canning Street, Edinburgh EH3 8EG.

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Advice Worker – Growing Families Project
Community Help & Advice Initiative
Full time
On site: Office, client’s homes, community locations and some home working
£26,497 - £28,382
35.75 hrs per week
Closing 15 May 2026
Advertised from 28 April 2026

Role

Do you want to help alleviate poverty and improve the lives of families and children? Within the UK there is an estimated £23bn a year in unclaimed welfare benefits, and in Edinburgh it is estimated that 1 in 4 children are living in poverty.  

This is an exciting opportunity to join our Growing Families project and help deliver a quality advice service to families with young children in Edinburgh. Working alongside the project’s current advice team and in partnership with Health Visitors, Midwives and Family Nurse Practitioners, this post will support and develop this service.  The Advice Worker will provide income maximisation, benefits and housing advice to expecting families and families with babies and young children. Comprehensive and continuous training is provided by CHAI to support this rewarding role.  

Are you?:

  • Passionate and committed to making a meaningful difference for families with young children.
  • Able to quickly learn complex rules and legislation on Welfare Benefits and Housing.
  • Able to grow trusting professional relationships in a formal setting.
  • Understanding of people’s journeys and the challenges they have had in their lives, and how poverty can have an impact on them.

 

As an Adviser in CHAI, You will:

  • Provide high quality accurate advice, information, and representation in line with the Scottish National Standards for Information and Advice Providers.
  • Provide advice within a range of settings including the CHAI office, clients’ homes, community venues and some home working.
  • Work in partnership with NHS practitioners and other statutory and third sector providers.

 

CHAI offers the following exceptional benefits:

  • Extensive training programme 
  • Flexible working
  • Access to Simply Health benefit plan
  • 33 days of annual leave + public holidays
  • Enrolment to NOW pension scheme
  • Supportive work environment
  • Opportunities to improve services and make a difference

Application notes

Please send your CV and a covering letter detailing why you are interested in the post and how your knowledge, skills, experience, and personal qualities will fulfil the job description and person specification to:

Email: recruitment@chaiedinburgh.org.uk

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