Advertised from 15 April 2026

Role

JOB PURPOSE 

Join the National Trust for Scotland and support Scotland’s Nature and Heritage. The Highlands and Islands region are seeking an enthusiastic and passionate individual to join the Administration Team based at Balnain House. 

As a Receptionist and Administration Assistant you’ll be one of the first people to greet visitors to the regional office and welcome the regional team. You’ll be responsible for providing administration support to the Office Manager and the wider team based at Balnain. 

We’re looking for someone who enjoys a varied and dynamic role. You’ll be expected to work with IT and finance systems, book meetings, and undertake general administration duties with efficiency and accuracy. 

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Ensure all general administrative tasks are undertaken efficiently, effectively, and timeously, including (but not limited to):

• Reception 
• Inducting staff and visitors to the building  
• Property correspondence (email, telephone and mail).
• Filing and record-keeping in line with data protection regulations.
• Facilities support (room bookings, support documentation).
• Data entry of deliveries – weekly, monthly, and ad hoc.
• Diary Management, recording meetings and appointments in diaries. 
• Support with developing and preparing reports, and/or presentation material 
• Purchase ordering and coordination with suppliers.
• Maintaining stock control for Balnain House including First Aid box, replenishing stock as and when required.
• Assisting in Health and Safety compliance for the building, including the reporting of accidents and incidents, and maintenance of the property’s Safe System of Work documents.

A level of flexibility is expected on occasion to meet the needs of the property.

QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Qualifications

Essential

• Qualification in business administration – HND or Diploma – or relevant experience.

Experience

Essential

• Ability and competence to intermediate level in MS packages – Word, Excel, Outlook and PowerPoint.
• Possess excellent communication skills (written and oral).
• Must be diligent and accurate with an excellent eye for detail.
• Excellent customer care skills able to demonstrate care to staff, visitors and volunteers.
• Well-developed time management and organisation skills – ability to prioritise workload.
• Ability to embody the Trusts’ values.

Desirable

• Previous experience providing administrative support to several different departments is highly desirable.

Application notes

For further information and to apply, please visit our website.

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