Property Services Manager

: Phoenix Futures

: Full time

: Hybrid: National Role – hybrid/home based, with the expectation of regular weekly on site presence. Extensive weekly travel will be required to services across Scotland with travel to London also required for quarterly meetings.

: £43,500

: This position is full-time, permanent however, part-time or condensed hours would be considered.

: Closing 22 March 2026

: Advertised from 9 March 2026

Role

Phoenix Futures have an exciting opportunity to support our brilliant Scottish operational team with property maintenance and development. This newly created role will support us to maintain our excellent standards of therapeutic environments and will enable us to expand our reach.

A little about us - Phoenix Futures

The Phoenix Futures Group has 60 years’ experience delivering pioneering psychosocial treatment services. We believe in being the best, which means constantly learning, innovating, and collaborating with partners who share our vision.

Phoenix Futures are the leading provider of residential rehabilitation services in the UK. We have several large residential properties across the UK. As part of our continued development of capacity and specialism in the sector, we also plan to develop further residential services if funding allows. Alongside our residential services we are a registered social landlord and deliver specialist supported housing from properties across the UK. We hold leases for community service spaces and offices across multiple geographies.

Our managers and leaders are guided by a shared set of qualities that shape how we work with colleagues, partners and the people we support. These are: BRAVE, HONEST, VISIBLE, VISIONARY, NURTURING AND COLLABORATIVE. These qualities underpin our approach to inclusive leadership, accountability and compassionate practice across Phoenix Futures and support the development of a values aligned culture.

What you can expect in the role

This position reports to Director of Strategic Initiatives and has day to day liaison with the Assistant Director of Operations Scotland. You will be required to work as part of a multi-functional team to deliver our objectives.

The role will support operational staff to help them to identify, commission and manage cyclical maintenance, renovations, moves and property changes. It will also require contribution to the creation of property specifications for new and existing services.

Health and Safety responsibilities will include identifying areas of concern or potential non-compliance and working with health and safety representatives and consultants to ensure compliance with policy.

You will have responsibility for supporting on property related procurement and responsibility for property insurance.

The role will also have responsibility for Carbon Emission monitoring and reporting to enable us to work towards maintaining Carbon Neutral Status.

What we’re looking for in you

We are looking for an exceptional individual to provide support to our Scottish operational teams to enable them to design, maintain and create outstanding environments for our services to operate from. The successful candidate will:

Be understanding and passionate about the needs of people who use our services
Have knowledge of the practical elements of property management and project work
Be able to evidence experience of developing relationships and working across multi-functional teams, ensuring that the environments in which we work are both fit for purpose and inspirational
Hold or be working towards RICS qualification or related property professional qualification
Have prior experience of working on the maintenance and management of CQC or CI registered care home properties, registered social housing or similar
*Health & Safety qualifications are desirable which could include but are not limited to IOSH Managing Safely, NEBOSH Level 3 or equivalent (NCRQ, NVQ, etc.,).

Benefits of joining us

A salary of £43,500 + 8% PRP
Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation
25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
Benefits including season ticket loan, pension scheme and life assurance
Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
Continuous training and career development via PXL our dedicated learning management system
Access to 24/7 Employee Assistance program including telephone and online access
A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better
We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team

The Interview

Interviews will be held during April in Scotland. Full details will be provided to shortlisted candidates.

*Please note, we will be assessing applicants as they are submitted and may close this role should be find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.