Advertised from 9 September 2025

Role

OKFP are looking for an accomplished Operations Manager to oversea all aspects of its day to day operations. This pivotal role is key to ensuring services, systems and processes run efficiently, enabling maximum impact for members.

About OKFP

OKFP started as a foodbank community group during covid and has grown into a large charity dealing with food insecurity, social isolation, mental wellbeing and many other community based needs.

What will you do?

The Operations Manager will oversee the organisation’s operational performance and ensure it meets its strategic aims. Working closely with the board and reporting directly to the CEO, the postholder will deliver operational plans, manage budgets, plus support staff and volunteers in delivering high quality services. The remit will be varied and hands-on, covering leadership, project management, compliance, communications and governance.

Key Responsibilities

Team Leadership: Lead, manage and support staff and volunteers, ensuring they have the tools and guidance to excel.

Operational Planning: Develop and deliver operational plans that align with the organisation’s strategy and objectives

Financial Oversight: Manage budgets for allocated projects, monitor expenditure and ensure resources are used effectively.

Compliance and Policies: Ensure all organisational policies, procedures and records are accurate, up to date and compliant.

Safeguarding Responsibility: Ensure safeguarding policies are followed and support staff, volunteers, and members with any safeguarding concerns in line with organisational procedures.

Systems and Processes: Maintain and improve operational systems, processes and best practice approaches.

Performance Monitoring: Develop KPI’s, track progress and ensure targets are met across the organisation.

Governance Support: Prepare reports. Chair meetings and represent the Charity at events and presentations.

What does OKFP need from you?

Experience:

• Knowledge and skills in social media platforms.
• Proven experience in operations management (three years minimum), ideally in the charity sector.
• Strong leadership skills with the ability to motivate and manage a team.
• Knowledge of fundraising and grant management.
• Strategic planning and project management experience.
• Financial management and budget oversight skills.
• A background in improving systems , processes and compliance.
• Promotion and marketing
• Risk Management & GDPR aware

Key Skills and Attributes:

• Highly Organised with strong time management skills
• An excellent communicator, able to work collaboratively with staff, volunteers and external partners.
• Self motivated with the ability to use initiative.
• Confident decision maker with the ability to problem solve and adapt.
• Understanding and commitment to the values of OKFP
• IT literate in Microsoft Office, spreadsheet and database packages.

What you get

You will work in a rewarding, supportive and friendly environment and will be provided with a full induction and training opportunities. You will be given the chance to develop your knowledge and skills, as well as develop professionally. 

Some of the Benefits Include:

• 20 days annual leave plus 8 public holidays.
• Pension Auto Enrolment.
• Working From One Site.
• A friendly fun environment to work in while making a difference to people’s lives

Application notes

Send a letter of application with a full CV attached to okfp.recruitment@gmail.com