Advertised from 9 September 2025

Role

For decades, many children in residential care settings in Scotland were failed by those entrusted to look after them. Under a national scheme, survivors of historical child abuse in care will be able to apply for financial redress payments of up to £100,000, as well as access to an apology and support.

Redress Scotland is the Non-Departmental Public Body responsible for deciding levels of financial redress to be awarded to survivors and, in some cases, next of kin. Redress Scotland is independent of the Scottish Government. 

Redress Scotland has been operational now for a few years and we are pleased to confirm that we are strengthening our operations team with a newly created post. The newly created post of Operations Manager will compliment our existing team and will be one of two Operations Managers who head up our operations team. 

The post benefits from a range of excellent terms and conditions, holidays entitlement, pension and is completely remote therefore your home address will be your place of work. You will be required to meet in person for learning and development opportunities. It is imperative that the postholder therefore has access to a private work space for work with excellent internet capability for connecting and security in terms of confidentiality due to the nature of our work.    

We are looking for a skilled committed person who is committed to living our values of Dignity, Respect and Compassion.  We will offer you a full induction and training, flexible working and support you to be part of an established inclusive team.

Background

For decades, children in residential care in Scotland were failed by those entrusted to look after them. Scotland has taken steps to face up to those failings by establishing a financial redress scheme for survivors of historical child abuse in care.

While nothing can ever make up for the suffering survivors have endured, financial redress can provide acknowledgement and recognition of the harm done. A national redress scheme offers a non-adversarial alternative route to justice and access to support and apology.

Redress Scotland is a ‘non-departmental public body’. We assess and make decisions on applications from survivors (and in some cases next of kin) seeking redress. Redress Scotland is entirely independent of the Scottish Government.

Organisation

Redress Scotland is primarily a decision-making body. In order to make best use of public resources, all administrative aspects of the national scheme will instead be carried out by Scottish Government without impinging on the independence of Redress Scotland’s decision-making.

Declaration - Please note in submitting your application online you are confirming that the information you have provided is true and accurate.

If you need any support or have any questions please contact the HRqueries@redress.scot mailbox and we will aim to respond to any adjustments needed.

Application notes

For further information and to apply, please visit our website.