Advertised from 1 September 2025

Role

Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. 

People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. 

As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.

Our donors are vital to delivering our mission and we are looking for a motivated, empathetic, and creative individual to help ensure every person who chooses to support our life-saving service feels valued and knows the impact of their support. This is a new and strategically important role, created to help us build stronger, longer lasting relationships with donors. Reporting to the Individual Giving Manager the successful candidate will support in the delivery of the Individual Giving strategy, programme and associated campaigns. They will play a key role in shaping and delivering personalised supporter journeys that foster loyalty, increase lifetime value, and strengthen the emotional connection between our supporters and our mission. This is a fantastic opportunity for an individual looking to use their creativity and drive to make a real difference to the people of Scotland. 

This role will work alongside the fundraising and marketing and communications teams, and engage with the wider organisation — including pilots and paramedics — to share the story of SCAA and ensure our supporters feel connected to our mission. 

This is a full-time role based either in Perth, at Scone Airport, where SCAA headquarters are located, or at our Aberdeen base at Aberdeen Airport (if based in Aberdeen there will be the requirement for the successful candidate to attend our Perth base on an occasional basis). The usual hours and days of work will be Monday to Friday, 9am—5pm. SCAA supports flexible and hybrid working arrangements—our current arrangements consist of a minimum of two office days per week.

Role Purpose

To support in the delivery of SCAA’s Individual Giving strategy by shaping and delivering personalised supporter journeys that inspire loyalty, increase lifetime value and deepen emotional connection to our mission. Working with the Individual Giving Manager to design innovative engagement approaches, implement meaningful stewardship activities and use data-driven insight to continuously refine supporter experience. To collaborate across the fundraising, marketing and communications and operational teams to ensure every interaction is thoughtful, timely and impactful, helping to build stronger, longer-lasting relationships with our donors.

Application notes

To apply for the role please email the following to Susie Crocker at Recruitment@scaa.org.uk

• your CV and covering letter— outlining your suitability for the role, your relevant experience, your motivations for applying and how you heard about this vacancy. We advise you to refer to the ‘About You’ section and use this to explain your suitability for the role.
• Equality, diversity and inclusion monitoring form (optional) 

If you have any specific questions about the role then please contact: Emma Bissett—Individual Giving Manager at e.bissett@scaa.org.uk. 

Application deadline is 5pm on Sunday 21st September

Interviews will take place at our base at Perth Airport in Scone during the week commencing the 29th September or 6th October.

Downloads