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Family Support Worker
- Part time
- Hybrid: (Mid Ross, Caithness and Skye, Lochalsh and Wester Ross) – needs to be within commuting distance of Wick
- £27,864
- 20 hours per week (£15.31 per hour) (full time = 35 hours per week) Contract: One year initially, with the expectation of renewal on a permanent basis.
- Closing 28 September 2025
- Advertised from 12 September 2025
Role
About Thriving Families
Our charity (previously known as Chip+) has been supporting families in the Highlands for over three decades. Our goal is to be the ‘go to’ organisation known for improving the lives of families in the Highlands by giving them confidence, empowering them to know their rights, know what questions to ask and have their voices heard. We are currently commissioned to provide an independent information, advice, and support service for families with children (up to age 25) with additional support needs, and the professionals working with them. An additional support need is anything which means a child needs more, or different, support to another child the same age to make the most of their lives. Find out more about us on our website (https://www.thrivingfamilies.org.uk/) and social media page (https://www.facebook.com/thrivingfamilies).
About the role
Family Support Workers provide one-to-one holistic, information, advice and support to families across Highland via phone/email/online, supporting and enabling them to improve their lives by building their confidence, empowering them to recognise their personal expertise and value, implement practical support strategies, access services, know their rights, and have their voices heard.
Each Family Support Worker will also have a specific locality remit as detailed earlier: for 1) face-to-face support activities in collaboration with local organisations and communities and 2) building relationships with local partners and communities to a) improve our reach and impact and b) identify and pursue opportunities for collaboration to effectively meet local needs within the resource available.
Family Support Workers are working towards the following outcomes for families:
- Reduced isolation – building relationships with others
- Improved resilience – enabling coping mechanisms at a time when the usual strategies and services may not bavailable
- Improved access to information, support and advice
- Improved recognition of own strengths
- Improved mental health and well-being
- Increased confidence to make positive changes
As a small charity team work is integral to our success and effective functioning. It is sometimes necessary for team members to share responsibility for a range of tasks such as communications/fundraising/service strategy/monitoring for which a larger organisation would have dedicated posts.
Application notes
An application pack is available for download below.
Closing date: 28th September 2025 (midnight)
Interview date: To be confirmed
