Advertised from 11 August 2025

Role

Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life. 

The Quality and Improvement Officer is a key role focused on embedding a culture of continuous improvement across the organisation. You will support robust quality assurance processes, ensuring compliance with regulatory standards, safeguarding obligations, and organisational policies. You’ll take ownership of mapping, monitoring, and auditing activities, maintaining quality in casework (via AdvicePro), safeguarding documentation, and document management systems. 

Benefits

• 24/7 access to an award-winning Employee Assistance Programme providing free legal, financial, and medical advice as well as support with life’s challenges.
• A 35-hour working week, enhanced sick pay & season ticket loan.
• A great work life balance with flexible and blended working environment.
• Access to purchase a Blue Light Discount Card
• Cycle to Work Scheme
• Enhanced sick pay and leave entitlements.
• Generous 37 days’ holiday.
• Paid Mental Wellbeing days.
• Professional development including funded opportunities

Application notes

To apply, and to find out more, please visit our website.

Closing Date: Friday 5th of September 2025