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Supporting Scotland’s vibrant voluntary sector

Scottish Council for Voluntary Organisations

The Scottish Council for Voluntary Organisations is the membership organisation for Scotland's charities, voluntary organisations and social enterprises. Charity registered in Scotland SC003558. Registered office Caledonian Exchange, 19A Canning Street, Edinburgh EH3 8EG.

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Advice Worker  - Advice In Schools Project

Community Help & Advice Initiative
Full time
Hybrid: Schools, CHAI office, community locations and some home working.
£25,748 - £27,290
35.75 hours
Closing 29 August 2025
Advertised from 11 August 2025

Role

Do you want to help alleviate poverty and improve the lives of families and children? 

Within the UK there is over £22bn a year in unclaimed welfare benefits, and in Edinburgh it is estimated that 1 in 4 children are living in poverty.  Are you understanding of people’s journeys and the challenges they face in their lives, and how poverty can have an impact on this? 

This is an exciting opportunity for an Advice Worker to join our ‘Advice In Schools’ team. The project provides a high-quality advice service to parents in Edinburgh who are impacted by low income and the effects of living in poverty. Working in partnership with all stakeholders including parents, schools and other statutory and third sector agencies, the project takes a whole family and trauma-informed approach to helping parents who may face multiple barriers to moving out of poverty. The Advice Worker will help families by maximising income, providing support to claim benefits as well as offering housing and debt advice. Continuous training is provided and the adviser is expected to contribute to the continued development of this successful service.  

The Advisor will be part of our wider CHAI ‘Advice For Families’ Team and will benefit from our comprehensive training programme, peer expertise, team support and ethos of continuous learning and development which is at the heart of our service delivery. 

Are you?: 

  • Passionate and committed to making a meaningful difference for families and children. 
  • Able to quickly learn complex rules and legislation on Welfare Benefits, Debt and Housing. 
  • Able to grow trusting relationships in a formal setting. 
  • Understanding of people’s journeys and the challenges they have had in their lives, and how poverty can have an impact on them.  

CHAI offers the following exceptional benefits: 

  • Extensive training programme  
  • Flexible working 
  • Access to Simply Health benefit plan 
  • 33 days of annual leave + public holidays 
  • Enrolment to NOW pension scheme 
  • Supportive work environment 
  • Opportunities to improve services and make a difference

Application notes

Please send your CV and a covering letter detailing why you are interested in the post and how your knowledge, skills, experience, and personal qualities will fulfil the job description and person specification to: 

Email: recruitment@chaiedinburgh.org.uk