Advertised from 5 August 2025

Role

This is an entry level role within our employability project. All training and support will be provided and may suit a school or college leaver in addition to individuals seeking to return to the workplace.

Following training, the Triage Assistant will play a key role in delivering an independent, free, impartial and confidential advice, information and advocacy service to Association standards. This position provides a triage support service to assess client needs at the earliest opportunity, effectively prioritising support and enabling more efficient appointment/resource management.

The Triage Assistant will help advise and direct on issues including:

- Benefits and Income maximisation, Budgeting, Money and Debt, Housing, Relationships, Employment, Legal matters

This role may be of particular interest to individuals seeking a career in administrative or advice services, but may not currently be able to demonstrate academic qualifications.

Employee benefits

Argyll and Bute Citizens Advice Bureau offers excellent terms and conditions, including a total of 25 days (pro rata) annual leave plus public holidays and a pension scheme with a 6% employer contribution. Argyll and Bute Citizens Advice Bureau is an inclusive employer considering flexible working arrangements where appropriate.

Application notes

Please contact the Deputy Manager for an application pack:

By telephone   01546 60 5550

By email          recruitment@abcab.org.uk

Closing date for applications is Friday 15th August, 12 midday

Please note that the post is subject to the disclosure of criminal history information.

About the employer

Argyll and Bute Citizens Advice Bureau is committed to equal opportunities both in service provision and employment.

Charity number: SC030477

Charity name:    Argyll and Bute Citizens Advice Bureau

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