Advertised from 11 July 2025

Role

The Operations Manager is a key role at the PF which ensures that all aspects of our business, service delivery, and operations are carried out successfully, efficiently, safely, and cost effectively. Reporting to and working closely with the CEO, the Operations Manager will be integral to ensuring the future success of the organisation.

The role crosses a number of areas of our business, from finance management, IT systems, our policies and procedures, and the management of our building. It is a wide ranging, busy job with multiple priorities. As such, we need someone who is efficient, process minded and able to juggle competing demands.

The Operations Manager must be an excellent communicator and able to forge positive relationships with a wide variety of people, bringing staff and volunteers on board with new systems and processes, and ensuring they work within existing policies and procedures.

Organisation profile:

PF Counselling Service provides affordable counselling in Edinburgh for people facing mild to moderate mental health difficulties in their everyday life. Our vision is to enable people to embrace life more fully through the growth, change and healing that can take place through the counselling process. Our volunteer counsellors offer a professional service to individuals over the age of 18. PF Counselling relies on donations to keep our service accessible and affordable for all. We suggest a minimum donation of £20 to contribute towards the cost of client’s weekly sessions.

The PF offers over 11,000 sessions of counselling a year to over 750 clients, provided by around 100 professionally trained volunteer counsellors. The staff team of seven is responsible for all aspects of delivering the service.  

Website : www.pfcounselling.org.uk

Application notes

Applications should be made on the Application Form, and must include a personal statement outlining your motivations, enthusiasm and suitability for:

• Finance
• Office administration
• People management
• ICT
• Premises management
• Counselling services

Please also include a copy of your CV and the Equal Opportunities Monitoring Form.

Send to: workforus@pfcounselling.org.uk 

Closing date: Monday 28th July 2025, 12.00noon

Interviews: Monday 4th August 2025

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