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Service Manager - Wallace Court

- Advertised from 18 June 2025
Role
About Us
Capability Scotland has supported people with disabilities to live fulfilling lives since 1946. We're a leading Scottish charity offering residential care, care-at-home, housing support, and education. We're passionate about inclusive, person-centred services.
Wallace Court is a residential service in Elderslie, Johnstone, has 20 individual, fully accessible apartments. Our established team provides 24 hour support 7 days a week, to customers aged between 18 and 65 with complex health, physical and learning disabilities.
The Role
As Service Manager, you'll ensure people we support receive high quality, person-centred care. You'll lead and support a multidisciplinary team - Team Leaders, care staff, administrators, housekeeping and maintenance staff - while overseeing budget, facilities, transport, compliance, risk, investigations and service development.
Key Responsibilities
- Customer-focused care: Manage referrals, liaise with Social Work/local authorities, oversee care plans, medication protocols, customer finances, and maintain strong relationships with customers and families .
- Team leadership: Recruit, plan rotas, ensure adequate training, conduct performance/appraisal meetings, and manage staffing issues—including disciplinary and absence procedures .
- Financial & operational management: Contribute to budget prep, review management accounts, authorise expenditure, oversee asset replacement & petty cash.
- Facilities & transport: Ensure safe, well-maintained facilities and reliable transport services.
- Regulatory compliance: Stay up-to-date with legislation and Care Inspectorate standards, coordinate inspections and statutory returns .
- Service growth: Promote and develop the service; engage with stakeholders to identify new opportunities and prepare business cases.
- Risk & investigations: Oversee risk assessments and lead any investigations as required .
Person Specification
- Qualifications: SVQ 4 in Health & Social Care (or equivalent) plus relevant management qualification .
- Experience: Strong background in social care or related services, with proven leadership and management skills. Experience in residential care services is preferred.
- Skills: Excellent communication, financial literacy, planning and organisational skills, and ability to foster a supportive team environment.
- Values: Alignment with Capability Scotland's mission, driven by compassion, respect, and integrity.
Working with Capability Scotland brings you lots of benefits:
- Competitive salary of £44.101.00 pa
- Fully paid, sector-leading learning and development
- Excellent annual leave of 37 days per year
- Generous and enhanced pension schemes and family benefits
- As a member of our autoenrollment pension scheme, £10,000 provided in the case of Death in Service
- Flexible working
- Access to shopping discounts through the Perks At Work scheme
- Access to Cycle to Work Scheme
- Free 24/7 employee assistance programme
- Free PVG checks throughout your career
Application notes
For further information, please visit our website.