Advertised from 18 June 2025

Role

JOB CONTEXT: Crossbasket House provides accommodation and support for families with seriously ill children receiving care in the Royal Hospital for Children Glasgow and other hospitals in the west of Scotland. Families stay free of charge in the 30 bedroomed House and there is no time limit on the accommodation – once a family is given a room it is theirs until their child is discharged from hospital. For families with a sick child, the House is a fantastic haven at a stressful time when their child’s stay in hospital requires them to be close by while they are away from home.

JOB PURPOSE: To be a main point of contact in the House, providing a friendly, professional and efficient service to families, visitors and all stakeholders. To be a competent person to be the sole member of staff on occasions during your shift along with the following primary responsibilities. To support the range of programmes developed and delivered within the House, to support future growth initiatives.

Work Pattern: Shift work and On-Call required

• Monday to Friday: 7:00am – 3:00pm or 1:00pm – 9:00pm
• Weekends (Saturday & Sunday): 9:00am – 6:00pm

Note: Flexibility is essential due to the nature of the role.

Benefits:

• Annual Leave: 20 days annual leave plus 12 public holidays (pro-rata)
• Pension: Auto-enrolment with a 5% company contribution
• Death in Service Benefit: Provided at no cost to the employee

Application notes

Recruitment Information:

• Interviews: Held on a rolling basis and only those considered for interview will be contacted.  
• Application Deadline: The vacancy may close early if an appointment is made – early applications are encouraged.

To Apply:

Please send your CV to Recruitment@crossbaskethouse.org

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