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Supporting Scotland’s vibrant voluntary sector

Scottish Council for Voluntary Organisations

The Scottish Council for Voluntary Organisations is the membership organisation for Scotland's charities, voluntary organisations and social enterprises. Charity registered in Scotland SC003558. Registered office Caledonian Exchange, 19A Canning Street, Edinburgh EH3 8EG.

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Advice Worker

Inverness Badenoch & Strathspey Citizens Advice Bureau
Full time, Part time
On site: Inverness
£23,786
Between 21 and 35 hours per week
Closing 31 July 2025
Advertised from 12 June 2025

Role

Inverness, Badenoch and Strathspey CAB is an independent charity providing advice, information and support to people across our community. We are a friendly team of over 80 employees and volunteers working over 3 locations (Inverness, Raigmore and Aviemore) delivering a busy advice service. We strive to deliver a good quality service that meets the needs of our clients in a non-judgemental and confidential manner. We aim for individuals not to suffer through not knowing or understanding their rights and responsibilities or not being aware of the services available to them. We provide advice and options to our clients so that they can make informed decision and feel empowered to improve their personal circumstance.

Purpose of the Role

As an Advice Worker, you will have an interesting and rewarding role giving advice on a range of topics but in particular Universal Credit and benefits. You will work as part of a supportive team ensuring our clients receive a holistic service enabling them to exercise their rights and access the benefits and services they are entitled to. At IBS CAB you will have the opportunity to gain a broad knowledge in a range of topics (e.g. housing, debt, employment) as well as developing your skills and experience. You will be supported through an extensive initial training programme and encouraged to continually develop during your time with us.

Please see Job Description and Person Specification for full information.

Application notes

Visit our website to apply.

No CV's please.

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