Advertised from 6 June 2025

Role

The Citizens Advice network across Scotland helped almost 190,000 people in 2024-25, unlocking £142 million for people to use in their local communities. The advice we provide is life-changing and often live-saving. Moreover, we use this unique and unparalleled insight and evidence to advocate for people and secure change. 

Our brand is the most trusted of any advice network in Scotland and we want someone to build on this achievement, create compelling campaigns that not only support our network of advisers but also make politicians and decision-makers sit up and pay attention to the changes we need. 

This role is a rare opportunity to develop and deliver campaigns to our targeted audiences to make a real difference to the lives of people across all corners of Scotland. 

The ideal candidate will be attuned to emerging trends within the third sector and campaigning space and be dedicated to delivering meaningful and impactful communications. 

We’re looking for someone that will protect and enhance our brand and be alert to both risk and opportunity. We will need you to be an expert in terms of cultivating the relationships and platforms we need to tell those stories effectively and persuasively. 

Employee benefits 

Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work life balance and we have designed our working practices and benefits to support this. Here are some of things our employees benefit from: a 35-hour full time working week, 40 days annual leave, genuine flexibility in working hours with a flexi-time system, and hybrid working opportunities for every role. For more details of some of the other benefits on offer to our employees, please see the section on employee benefits in the job pack.

Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

CAS provides options for hybrid working to allow employees to balance their time attending the office with time working from home. The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.

Application notes

Please visit our Careers website for more details and to apply:

https://citizensadvicescotland.recruitee.com/o/seniorofficercampaigns

Closing date: 15 June 2025

Interview date: 25 June 2025

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