Advertised from 4 June 2025

Role

Care Support Scotland is on the move – join us to shape the future of homelessness services in a modern, values-driven organisation.

We’re seeking a strategic and compassionate leader to join us as Head of Homelessness Services, a pivotal role within our management team. As we conclude a major organisational transformation and embark on our new five-year strategy, this role will lead high-impact services and help drive innovative change.

About the Role

This new senior leadership post oversees our homelessness services, including temporary and emergency accommodation and youth housing support. You’ll lead a management team and support 70+ colleagues delivering services worth over £2.5m annually.

You’ll play a central role in shaping and delivering our homelessness strategy, ensuring services are trauma-informed, psychologically safe, and designed around the people we support.

Key Responsibilities

• Lead and develop managers and teams across a multi-site division
• Drive strategic development, service innovation, and contract performance
• Embed psychologically informed practice and a culture of learning and accountability
• Build and maintain strong relationships with commissioners, partners, and stakeholders
• Ensure services are high quality, financially sustainable, and aligned with organisational values
• Take a key role in safeguarding and risk management across services

What We’re Looking For

• A skilled, emotionally intelligent leader with experience in homelessness, housing, or closely related fields
• Strong strategic thinker with proven experience leading distributed teams
• Confident with budgets, service development, quality assurance, and compliance
• Able to work at pace, spot problems and opportunities, and deliver real solutions
• Strong communicator who thrives on collaboration and developing others
• Registered or eligible for SSSC registration as a Housing Support Manager
• Car and driving licence required. 

You don’t need to have held a ‘Head of’ role before, if you’ve got multi-site leadership experience, a deep understanding of homelessness services, and the drive to make a difference, we want to hear from you.

Why Join Us?

• Lead transformational change in a dynamic, high-trust environment
• Join an ambitious and compassionate team with big plans for the future
• Enjoy flexible working and real autonomy in your role
• Help shape service strategy and influence national practice
• Be part of an organisation that values kindness, inclusion, and continuous learning

Interested? Let’s Talk.

Get in touch with Jack Rillie, CEO, for an informal chat:

Jack.rillie@caresupport.scot

Application notes

A recruitment pack is available below and further information can be found on our website.

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