Advertised from 13 May 2025

Role

Penicuik Citizens Advice Bureau, based in Penicuik, Midlothian, is an independent advice organisation providing holistic advice and support to local people. We are seeking to recruit an Operations Manager to be responsible for our advice services. This is a key role critical to the smooth running of the bureau and maintaining our standards and ethos. 

The post holder will be responsible for the day to day running of our holistic advice and information services providing support and supervision to our volunteer and paid advisers whilst ensuring the quality of advice provided. The successful candidate will require a cool head to manage competing demands whilst working in a pressurised environment. Experience in holistic advice giving, training and mentoring as well as good communication skills are essential for this challenging post. 

Employee benefits

Penicuik CAB offers excellent terms and conditions, including a total of 40 days leave and a pension scheme with an 3% employer contribution. Penicuik CAB is an inclusive employer considering flexible working arrangements where appropriate. 

About the employer

Penicuik CAB is committed to equal opportunities both in service provision and employment.

Charity number: SC014421

Charity name: Penicuik Citizens Advice Bureau

Application notes

For further details and information on how to apply, please contact sue.peart@penicuikcab.org.uk. Alternatively, please see below.

Please note that this post is subject to the disclosure of criminal history information and a satisfactory PVG check.

Equality & diversity monitoring

To help Penicuik Citizens Advice Bureau monitor equality and diversity statistics please return the Equality & Diversity Monitoring Form separate from your other application documents by emailing it to: sue.peart@penicuikcab.org.uk.

Closing Date: Thursday 29 May at noon. 

Interviews: Week commencing 2 June

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